We are pleased to welcome you back to the Squam Lake Inn. The health and safety of our guests and team will always come first. Then of course, a relaxing and fun getaway! Please review some new practices and experiences you can anticipate during your stay.

guestroom at Squam Lake Inn

Updates

  • In collaboration with local and national health experts, our property is sanitized and maintained with daily cleaning to ensure our guests are safe and comfortable.
  • A wellbeing amenity is provided upon check-in.
  • Face masks or coverings are required for all team members and guests. Face masks will be provided as part of your wellbeing amenity.
  • The health of our team members is being carefully monitored on a daily basis.
  • Door handles, railings, and all frequently touched surfaces are sanitized every hour.
  • Room keys are sanitized using CDC-approved disinfectant.
  • Contactless check-in procedures will be emailed to each guest one day prior to arrival.
  • Guests will receive a final bill via email prior to departure, allowing them to skip the Front Desk checkout process.
  • A glass barrier has been installed at our front desk for your safety.
  • Hand sanitizing stations will be distributed around the property.
  • Social distancing signage is posted for guest safety and comfort.

outdoor seating on a deck

Arrivals + Departures

  • We will be utilizing a texting app, Whistle, a digital front desk for guest communication.
  • Contactless Check-In
  • Room keys are sanitized using CDC-approved disinfectant.
  • Guests will receive a final bill via email prior to departure, allowing them to skip the Front Desk checkout process.

room with fireplace

Guest Rooms

  • The guest rooms have been redesigned without decorative pillows, magazines and multi-use amenities to allow for greater peace of mind.
  • Disposable paper cups will temporarily replace glassware and coffee cups.

housekeeping and cleaning

Housekeeping

  • Rooms are thoroughly cleaned prior to guest arrival with CDC-approved disinfectants and UV-C Light Technology.
  • Linens and towels continue to be washed and refreshed in accordance with CDC guidelines.
  • Laundry and linens will be bagged in guest rooms to eliminate excess contact in transit.
  • Housekeeping services will be offered according to guest preference for daily, drop, or no service. For a guest to choose their housekeeping needs, or any other need, they will be able to easily respond via text to guest services.
    • Daily Service: Our team will access your room once daily to provide make-up service.
    • Drop Service: Our team will pick up and drop fresh linen, towels and amenities upon request.
    • No Service: Our team will not disturb your stay with housekeeping service.

breakfast updates

Breakfast

  • All food will be served in to-go containers with individually wrapped flatware.
  • The breakfast menu is available on the Whistle App, you may select your breakfast choice and pick up time the night before. If you prefer to place your order with our staff, we of course are available.
  • To ensure comfortable and safe dining experience, tables and chairs have been removed and spaced throughout the Dining Room, Screened Porch, Deck, and our Front Porch. All tables are spaced a minimum of 6ft apart.
  • Guests can choose to dine in their room, or choose to dine at any table on our deck, porch or dining room.
  • Host and managers will guide physical distancing at entrances.
  • Surfaces will be sanitized continuously by a team member once per hour.
  • All menus will be single use, printed on recycled paper and disposable.

dinner options

Dinner

  • New Hampshire has approved outdoor dining, The Inn Kitchen + Bar will debut with a limited menu on Friday, May 22nd and Saturday, May 23rd. We will assess the long term plan and schedule. The following guidelines will be adhered to:
    • Limit tables to no more than six (6) guests per table.
    • Reservations or call ahead seating is required to promote social distancing and prevent groups of guests waiting for tables. A text system will be utilized to alert guests of available seating.
    • Reservations will be staggered to prevent congregating in waiting areas.
    • Bar seating areas will remain closed.
    • Signage will be prominently posted throughout the inn to ask customers if they are experiencing COVID-19 symptoms.
    • Customers are required to bring and wear a cloth face covering when entering and exiting a facility to protect other patrons and employees during the seating and exiting process, or when getting up to use the restroom. Cloth face coverings are not necessary while a customer is seated and dining outdoors.
    • Alcohol-based hand-sanitizer will be made readily available at the reception desk for both customers and employees.
  • To ensure a comfortable and safe dining experience, tables and chairs have been removed and spaced throughout the Dining Room, Screened Porch, Deck, and our Front Porch. All tables are spaced a minimum of 6ft apart.
  • Host and managers will guide physical distancing at entrances.
  • Surfaces will be sanitized continuously by a team member once per hour.
  • All menus will be single use, printed on recycled paper and disposable.
  • Plates will be covered with cloches upon leaving the kitchen.

We’re Here for You!

If you have any questions regarding our enhanced cleaning routines, dining options, or anything else, we are here for you! Call (603) 968-4417 or email stay@squamlakeinn.com to contact us today. Get updates and connect with us on our Facebook page or Instagram page too.

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